Overall, Equitel charges are way cheaper than MPESA charges for sending money. For instance, it will costs you a maximum of shs.44 to send between shs.11000. In comparison, Mpesa charges you shs.97.
Likewise, Equitel charges to other banks (sending) are very affordable. For example you will pay just shs.62 to transfer shs.50000 cash to any other bank account from Equitel.
The same transaction will set you back roughly shs. 105 from MPESA.
Here is a summary of all Equitel charges..
Note that the fees may be subject to government taxes where applicable.
Equitel to MPESA charges 2019 (and Airtel Money)
Equity agent ATM withdrawal charges
Equity agent deposit charges
Equitel charges for other services
|ATM Application: VISA Or Master Card||600|
|Dormant Accounts reactivation||200|
|Statement request (sent via Email)||5|
|Balance enquiry via Equitel POS||Free|
|School fees payment||Free|
Equitel charges to other banks (Sending via PESA-LINK)
Equitel charges to send money to your Equity bank account (RTGS)
|1-300000||30 per transaction|
Note that you can only transfer from Equitel to your Bank Account in batches of shs.300000 where you want to do a bulk cash transfer.
This is important, for example, if someone has paid into your Equitel a huge amount from a business deal.
However, maximum you can transfer this way in a day is shs.1000000.
Equitel Calling & SMS charges (across all networks)
|Call Rate (per minute)||SMS Rate (per SMS)|
Summary of other Equitel services
Equitel also offers a plethora of services. Enquire from the agent about the cost if not captured..
- Account opening
- Payment for goods/services
- Equitel registration and activation
- Issuing and/or topping up of any Equity prepaid cards
Equitel Customer care contacts
If you run into trouble, you can contact Equitel customer care department on +254 0763 026 000 or +254 763 063 000